SPRINGFIELD – A new law led by State Senator Doris Turner protects consumers by requiring notice ahead of automatic renewals offered by businesses.
“Businesses have been taking advantage of consumers for far too long,” said Turner (D-Springfield). “We have to put guardrails in place that protect consumers, and this law will close the loophole business have been using.”
Turner’s law will require businesses offering a free trial or promotional period of its products and services that automatically renew to notify consumers by email at least three days before the cancellation deadline. The law applies to free gift or trial periods that last longer than 15 days.
“No one wants to be charged for services they don’t use,” said Turner. “We are removing the barriers consumers face while holding businesses accountable.”
Senate Bill 2764 was signed into law Friday and goes into effect Jan. 1, 2025.